Ceresti Care Navigation for the CMS GUIDE Program

Caring for someone with

dementia is exhausting —

but you don’t have to do it alone.

Introducing GUIDE (Guiding an Improved Dementia Experience), a new Traditional Medicare benefit that improves the quality of life for people living with dementia, enhances support for caregivers, and helps people stay in their homes and communities longer.

Ceresti’s GUIDE program walks you through all the steps and benefits including:

1:1 support from a dedicated Caregiver Coach
Access to virtual clinicians proficient in dementia care
Personalized dementia education, caregiving tools, and resources
Up to $2,500 per year for caregiver breaks (respite care) for eligible caregivers
Full coverage by Medicare — no out-of-pocket costs

Curious about how Ceresti's CMS GUIDE Program works?

Watch the video to learn how Ceresti supports families every step of the way.

6 million Americans are living with dementia. Behind each one is a caregiver who deserves support.

TAP

At Your Own Pace

Daily educational content and support flexible with your schedule.

TAP

Easy To
Use

Internet connection is included and no technical experience is needed.

TAP

No Cost
To You

Available at no cost to eligible Traditional Medicare beneficiaries and their family caregivers.

WHY PARTICIPATE?

Explore the positive impact participation can have on care, support, and peace of mind for caregivers and families.

TAP

Get Support From A Dedicated Care
Navigator

Get Support From A Dedicated Care
Navigator Receive ongoing support from a trusted Ceresti Care Navigator who is there to support you

TAP

Access To Education For Best Practices in Managing Dementia

Access To Education For Best Practices in Managing Dementia Learn valuable techniques to make day-to-day life as a caregiver easier

TAP

Access To
Respite Care
At No Cost

Access To
Respite Care
At No Cost The GUIDE Model covers up to $2,500 worth of respite care per year for eligible caregivers

TAP

Become A More Confident Caregiver

Become A More Confident Caregiver Gain knowledge, skills and confidence so that you can provide the best possible care for your loved one

TAP

Improve The Health Of Your Loved One

Improve The Health Of Your Loved One Learn about your loved one’s risk factors, chronic conditions, and what you can do to keep them healthy

TAP

Improve Your
Relationships

Improve Your
Relationships Improve your relationship with your loved one by learning valuable communication tips

TAP

Prepare Your
Family For
The Future

Prepare Your
Family For
The Future Learn about Advance Care Planning to prepare for the future

TAP

Detect Problems Early And Keep Your Loved One Out Of The Hospital

Detect Problems Early And Keep Your Loved One Out Of The Hospital Daily assessments and education will help teach you how to identify signs and symptoms to help avoid preventable hospitalizations

TAP

Support
Your
Brain Health

Support
Your
Brain Health When your brain is healthy and functioning at peak performance, you’ll feel more alert, motivated, happy and better able to cope on tough days

CAREGIVER TESTIMONIALS

“I’m so much calmer, not as stressed. I’m not afraid of the unknown, and that’s a big part of it. Ceresti has helped me so much, and you have been such a big help…even when things were a little off center, you were right there and let me know that somebody is there. Not being afraid, is huge. I’m not afraid anymore, and the anxiety isn’t there like it used to be.”

Spousal Caregiver

“ I could not have made it though these last three weeks without my Ceresti care coach. All is not doom and gloom. In fact, there is a lot of sunshine, for which I am grateful. I just feel such a weight lifted knowing we have this support. Guilt and I are best friends, but I’m working through it. It helps to know you’re always there for me. Today was the first day that when it was time for me to go back to my home, I was able to leave without crying."

Caregiver in Kansas

Frequently Asked Questions

Questions about care or next steps? We’re here to help.

Am I eligible for this program?

You may be eligible if you are a caregiver for a traditional Medicare patient.

Why should I consider this program?

The Ceresti Dementia Care Program increases your knowledge, skills and confidence in caring for a loved one with dementia. This program provides you with comprehensive education and meaningful support that will help you to provide the best possible care for a loved one who relies on you. Many participating families have reported the following:

Higher quality of life
Better relationship with their loved one
Increased family connectedness
Improved experience of living with loved ones who have diminishing cognitive, memory and decision-making capabilities
high satisfaction with their program

What is the GUIDE program?

The Guiding an Improved Dementia Experience (GUIDE) Model is a voluntary nationwide model that aims to support people with dementia and their unpaid caregivers. The 8-year model, created by the Centers for Medicare & Medicaid Services (CMS), launched as a pilot on July 1, 2024 and expanded nationwide on July 1, 2025.

The GUIDE Model focuses on comprehensive, coordinated dementia care and aims to improve quality of life for people with dementia, reduce strain on their unpaid caregivers, and enable people with dementia to remain in their homes and communities. It will achieve these goals through a comprehensive package of care coordination and care management, caregiver education and support, and respite services.

More information can be found at:
https://www.cms.gov/priorities/innovation/innovation-models/guide

What does the program cost?

There is no cost to caregivers of eligible Medicare patients to participate in the Ceresti Dementia Care Program.

How long is the program?

GUIDE is an 8-year model which began in 2024, but you have the option to discontinue your participation in the Ceresti Dementia Care Program at any time.

What is respite care?

Respite care is short-term care that provides relief for family caregivers. It can be used to give caregivers time to rest, run errands or travel, etc. Through GUIDE, caregivers may receive up to $2,500 of covered respite care per year.

How much time does the program take each day?

On average, caregivers spend a few minutes using their tablet each day. Communication with your personal Ceresti Care Navigator can range anywhere from a brief check in to a more in-depth conversation based on your wants and needs.

Is the program available in different languages?

The Ceresti Dementia Care Program is offered in English and Spanish.

Will this program help engage a loved one with cognitive impairment?

Yes. For loved one’s with dementia and other types of cognitive impairment, this program provides engagement modules that play from the Ceresti Caregiver app (on the tablet). These engagement modules include reminiscence and music therapy. This type of increased engagement and stimulation is associated with positive emotions and improved ability to perform activities of daily living.

How do I access the tablet-based program?

Ceresti sends an iPad-like tablet (i.e., the Ceresti tablet) and accessories (shipping box, power cord, tablet stand, educational binder, stylus) to your home. The Ceresti tablet is pre-loaded with the Ceresti app and Internet access is included. No WiFi is needed. The Ceresti tablet is configured to be usable only for the Ceresti program.

Do I need to return the Ceresti tablet?

Yes. If you received a tablet from Ceresti as part of your program you will be asked to return it when you complete your program. Ceresti will provide you with a postage pre-paid shipping box to make the return process easy.

What caregiver supported conditions does Ceresti specialize in?

Alzheimer's/Dementia

Caring For A Loved One With Dementia?